Turning Complex Sales Into Self-Service Online
At A Glance
FrontPoint Security’s business model is based on selling intuitive and easy-to-use DIY products for home security and automation, but their sales experience was complex, requiring salespersons to guide customers through options to complete the sale. We implemented Magento Commerce Cloud to create an intuitive online experience for customers to purchase without having to connect to a salesperson. Behind the scenes, we improved team efficiency now allowing them to meet their lofty growth goals.
Project Highlights
- Creating a unique storefront UX right on top and delivering the intuitive self-service shopping experience for visitors on all popular devices.
- Leveraging Magento’s attribute sets and product attribution to create self-service selling experiences.
- Creating assisted selling for retail partners at their locations
Designing and implementing a storefront that delivers improved user experiences across all connected devices.