Advance Your Business Objectives Through User Experience

Learn The #1 Thing Frustrating Your B2B eCommerce Customer

You Have A Digital Commerce Vision.
We Are Digital Commerce Innovators.

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Echdina_magentoYears
Experience
Echdina_magentoGlobal B2B
& B2C Clients
Echdina_magentoDelivering Integrated
Platforms & Solutions
Echdina_magentoContinuous
Innovation
Echdina_magentoWorking Together
To Win Together
Echdina_magentoAverage Client
Net Promoter Score
About Us

A Digital Partner You Can Trust

Echidna is a team of engineers, designers, practitioners, executives, and tacticians with roots stretching back to the earliest days of online commerce. Working with B2C and B2B companies across industries, and committed to service excellence, we deliver solutions that propel businesses into the modern age of commerce.

Our holistic and collaborative commerce innovation practice provides a trusted framework our clients can leverage to continually delight customers, empower employees, and leave competitors in the dust.

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Our Expertise

Strategy, Design, Implementation and Continuous Innovation

Strategic Consulting

The journey of digital transformation requires a clear vision of the experience you want to create for your customers, partners, and internal teams. Leverage our executives experience in building strategies and solutions for major companies like Walmart, Teleflora, Kohl’s, and Best Buy when you partner with Echidna.

Technology Innovation

Maintain your competitive advantage or create a new one. Through innovative and disciplined delivery methodology, we define and implement technology allowing you to offer exceptional digital experiences from eCommerce, mCommerce, social commerce, and mobile apps.

User Research & UX Design

User-centric design is more than understanding the audience. It’s a recipe of both qualitative and qualitative methods. Echidna’s proven processes allow brands to see return on their UX investment, thoroughly understand their users and behaviors, and have opportunities to innovate based on your user interactions come to light.

Digital Marketing & Analytics

At Echidna, we have a comprehensive approach to digital marketing - irrespective of the platform. We begin by understanding our client’s business, their website and their target audience. With analytics and business intelligence as the core, we are able to uncover and identify trends and exploit them to help achieve extraordinary results for our clients.


Strategic Consulting

The journey of digital transformation requires a clear vision of the experience you want to create for your customers, partners, and internal teams. Leverage our executives experience in building strategies and solutions for major companies like Walmart, Teleflora, Kohl’s, and Best Buy when you partner with Echidna.


Strategic Planning


Alignment & Oversight


Competitive Assessments


Stakeholder Workshops


Scope Roadmaps & ROI


Design & Elaboration

Technology Innovation

Maintain your competitive advantage or create a new one. Through innovative and disciplined delivery methodology, we define and implement technology allowing you to offer exceptional digital experiences from eCommerce, mCommerce, social commerce, and mobile apps.


UI & Theme Development


Solution Architecture


Technical Architecture


Infrastructure Evaluation


Platform Extensions & Integrations


Data Migration & Synchronization


Quality Assurance & Automation


System Performance Testing


Site Monitoring & Alerting


24/7 Support Response

User Research & UX Design

User-centric design is more than understanding the audience. It’s a recipe of both qualitative and qualitative methods. Echidna’s proven processes allow brands to see return on their UX investment, thoroughly understand their users and behaviors, and have opportunities to innovate based on your user interactions come to light.


User Journeys & Task Flows


Wireframes


Rapid Prototyping


Mobile First


Visual Design


Measurement & Analytics


Site Map


Heuristic Analysis


Contextual Inquiry


UX Workshops


Usability Studies

Digital Marketing & Analytics

At Echidna, we have a comprehensive approach to digital marketing - irrespective of the platform. We begin by understanding our client’s business, their website and their target audience. With analytics and business intelligence as the core, we are able to uncover and identify trends and exploit them to help achieve extraordinary results for our clients.


Content Marketing


Social Media Marketing


Email Marketing


SEM


Measurement & Analytics


SEO


Media Buying


Report Planning


Report Analysis


Report Delivery


A/B Testing


Performance Testing

Our eCommerce Partners

Powering Continuous Innovation with Our Technology Ecosystem

Testimonials+Case Studies

Why Our Clients Love Us

When it was time to re-platform the JellyBelly.com site, we knew that we couldn’t go it alone. There was just too much work to do, at the time and in the future.That was five years ago and we couldn’t be happier with Echidna as our SI development partner. Together, we’ve accomplished far more, in less time, than I could have done with my team alone. I greatly appreciate their willingness to partner, their UX/UI expertise and their overall professionalism. If I had to do it all over again, I would, and that’s the strongest compliment I can give.

- Brandon Finch

Director of eBusiness Jelly Belly

300%

Upgrading a Candy Confectioner’s eCommerce

View Site

Insights+Opinions

Recent Articles

User Experience:
The Underrated Money-Maker

User Experience: The Underrated Money-Maker Is it Time for a UX Review? If your website or mobile app is continually underperforming, it means it is time for a UX Review. With organizations taking on a customer centric approach, this is...

Read Article

What is the #1 Thing Frustrating B2B Customers with E-Commerce User Experience?

Distributors and manufactures, it’s go time. Many of...

Read Article

B2B Digital Commerce Disruption Starts With This.

As a manufacturer, distributor or wholesaler, how do...

Read Article
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Magento 2 Migration Report

Resource Center

See the latest eCommerce technology, user experience and digital marketing resources. View All

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